Unlimited Support for Our Customers
We are the only Innova dealer (and possibly the only mid/long arm dealer) that provides UNLIMITED SUPPORT to our customers.
Buying a machine is a big decision, and learning to use one to the best of its capabilities can take longer than the standard 1-2 day training you’ll get elsewhere. At Jukebox, we encourage you to come to our showroom for a few days of instruction to get you started, and then come back as often as you like, for as long as you own the machine. We’re also available for phone support.
Our support doesn’t start and end with just the use of the machine. We’re happy to help you build a business plan, market your business, develop intake and organizational processes for your quilting business, etc. We’re proud to help our customers become successful business owners and/or accomplished, award winning quilters.
One of the most important aspects of Jukebox is that we aren’t a fabric or sewing machine store that picked up the Innova machine line just to have it. We use our Innova’s daily, and several of our employees own one for their own home-based quilting business. We know this machine, we trust this machine, and we are passionate about this machine. Kelly also travels to teach nationally and internationally on machine quilting, and on the software that runs the both the Innova and Statler. We’ve never had a question we couldn’t answer!
In addition to long-term training and support, we offer classes, clubs, and conferences to keep you skills sharp and inspire you to new heights. If you’d like to hear from one of our customers about their satisfaction with our training and support, just call. We’ll put you in touch with someone in your area for a personal testimony and recommendation.